User Access API Services

CPA Bulk Messaging offers the Customer an API to send and receive SMS messages to end users in the Telia mobile network.

Some of the benefits of SMS communication are:

• SMS is the messaging service with the highest number of users – you may reach all Norwegian mobile users
• messages are opened and read - SMS has the highest open / read ratio of all messaging services
• SMS is the preferred messaging service for important messages

An increasing number of businesses use Bulk Messaging, an efficient tool for communication. The yearly growth rate of Bulk SMS messages since 2013 is 25 % (NKOM statistics).

Common Bulk Messaging use areas:

• marketing / customer clubs
• CRM dialogue
• notifications / reminders
• one time passwords
• web site login
• order channels

Fees

Fixed fees

Configuration and change of Customer Account

Per change: 1 000 NOK

Traffic fee SMS

Customer is charged for all SMS message segments successfully delivered to Telia messaging centres. Messages sent from an End User's mobile phone to Customer's Access Number is charged the End User according to the applicable prices of the End User's subscription.

An SMS long number used to receive a mobile originated SMS. Message is sent to a specified url.

Number available in series 4598 5 xx

Fees (per number)
Start-up fee 1 999,-
Monthly fee 499,-

Contact cpa-support@telia.no to order.

The SenderID protection service (SPS) makes sure a senderID of an SMS message only can be sent on predefined Telia SMS Bulk account/s (short number/s). The purpose of the service is to block misuse (spoofing) of senderID from unauthorized senders.

A Brand can register one or multiple senderIDs they use with a list of the SMS Bulk accounts they are sent on. If the senderID originates outside this list, Telia will block the message and return an error code.

Note: The purpose of the service is to remove senderID spoofing, not protecting immaterial right. Customers are typically large consumer brands attractive to misuse in spoofing campaigns.

Blacklist

Each protected senderID will have a blacklist of alias senderIDs. The purpose of the blacklist is to stop look-alikes trying to pass as legitimate messages.

Ordering

It is only the originating Brand who can order SPS, directly or through their service provider. Telia will require a letter of authorization from the Brand acknowledging the service provider they use.
Contact cpa-support@telia.no to order or if you have questions regarding the service.

RBM (RCS Business Messaging) is a messaging service that enables businesses to communicate with end users using RCS messages.

The messaging service features several capabilities like: Verified SenderID (name and logo), photo, video, chat, buttons, usage statistics and more for branded, interactive mobile end user experiences.

How to get started with RBM messaging

To send RBM messages to Telia Norway mobile subscribers, you must follow these steps:

Tip: Read the information about Google Rich Business Messaging

How RCS Business Messaging works | RCS Business Messaging Developer Docs | Google Developers

1. Register as a developer with Google. Find more information about this here:
   
   Register with RCS Business Messaging | RCS Business Messaging Developer Docs | Google Developers
2. Order Telia Norway “RBM messaging” product. This is necessary or Telia will not approve the agents you launch.
   Contact cpa-support@telia.no
3. Develop and launch an agent with the Google Jibe platform.
   Build your first agent | RCS Business Messaging Developer Docs | Google Developers
   
   Launch your agent | RCS Business Messaging Developer Docs | Google Developers
4. When the agent is registered with Google, Telia is notified to approve or reject the agent. When the agent is approved, communication with Telia Norway mobile subscribers is allowed.